After-Sales Service

Your satisfaction is our goal. We are happy to accept returns for all eligible products.

You have 30 days from the date the product is shipped to return the product to us. Return policy updated on July 20, 2021.

We will process your refund within 3 to 5 business days of receiving your return. Keep in mind that your bank may delay returning your credit to your account (allowing an additional 3 to 9 business days).

How to Return: Repack unused and unworn items within 30 days of the ship date and follow the instructions on

Qualified Products:

In original factory condition (unaltered, unworn, undamaged, odorless or showing signs of wear or styling products).
Must be labeled and used in original packaging.
Items must be returned within 30 days of the original shipping date of the order.

unqualified products:

Items that are worn or contain any signs of wear, including fragrance or styling products.
Damaged packaging or product and discontinued, finalized and last called items.

Substandard products received by will be returned to you at your expense.

Note: For hygienic purpose, we provide free wig caps in every shipment. This helps keep products eligible for return. If you return any wig, please keep this hat as our gift.