Contact us:Whatsapp:+852  53159682                                   Phone:00852 53159682

                          Email:service@yebue.com

Return Policy1

Reasons/Conditions Who Bear Shipping Fee Acceptable Policy Requirement
Dislike/unsuitable/change style/change color/cannot sell out etc. Buyer Exchange/return within 1 month;
return 70% after 1 month to 3 months;
return 50% after 3 months;
Unused, can still sell
Quality problem
(unused stock goods)
Seller Exchange/return within 1 month;
return 70% after 1 month to 3 months;
return 50% after 3 months;
Unused, can still sell
Quality problem
(unused stock goods)
 Seller Repair for free within 6 month;
after 6 months,may not repair
Provide videos and pictures,
goods send back to check
Customed goods not as requirment —— Exchange/return for free Send customer pictures
when goods arrive warehouse
Unused customed goods Buyer Return 70% within 1 month;
Return 50% within 1-3 months;
cannot return/exchange after 3 months.
Provide videos and pictures,
goods send back to check
Used customed goods Buyer Repair for free within 3 month;
after 3 months,may not repair
Provide videos and pictures,
goods send back to check
Repair used hair Buyer Repair for free,very old hair
can not be repaired
Provide videos and pictures to check