Contact us:Whatsapp:+852  53159682                                   Phone:00852 53159682

                          Email:service@yebue.com

SHIPPING INFORMATION

We ship goods via Fedex / DHL.

Under normal circumstances, we (the seller) bear the freight, that is, the buyer free shipping. In some special cases (when the total order amount is higher than 50 US dollars, the buyer needs to pay 19.9 US dollars for shipping (5-7 days) or free shipping (7-15 days), when the order amount is less than 50 US dollars, Buyers need to pay US$9.9 for shipping.



In addition, the following circumstances will be borne by the buyer:

1. If the recipient’s country/region generates tariffs, the tariffs will be paid by the buyer.
2. The buyer shall bear this part of the cost due to the buyer’s delay in shipping or modifying the address.
3. Due to the buyer's own reasons, cancel the order in the middle, or return the goods, this part of the cost is borne by the buyer.

Processing time:

Shipment within 1-2 days after receipt of payment

delivery time:

United States: 7-14 working days, other countries: 5-8 working days.



Useful tips:

1. The local shipper usually delivers the package on working days (Monday to Friday) to ensure the safe delivery of your package, so you'd better choose the address where you can receive the package on working days as the delivery address. It is best to keep your mobile phone open at the estimated time of arrival, as the shipper may contact you by phone.

2. The transportation service we use requires the customer's signature to be successfully delivered. So please make sure you or your authorized person is at the delivery address. If we ship to your delivery address and have a signed document, we will not take any responsibility if the package is lost or stolen.

Contact details:
Email:service@yebue.com
Whatsapp:+85253159682
Phone:(0852)5315 9682(Due to the time difference, if the call cannot be connected, please try to leave us a message via Whatsapp, and we will reply to your message as soon as possible)