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Global logistics time overview
(Due to the global impact of COVID-19, logistics in individual countries and regions may be affected. We will track your order in real time and notify you by email. Sorry for the trouble.)
|Countries||Delivery Time (Natural Days) → ordinary express(Free shipping)||Delivery time (natural day) → expedited express(Paid transportation)
|United States，Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland，Australia||7-15 Days||5-7 Days|
|Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia||7-15 Days||5-7 Days|
|Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia||7-15 Days||5-7 Days|
|Russia, Austria, Slovenia||7-15 Days||5-7 Days|
|UAE, Bulgaria||7-15 Days||5-7 Days|
|Romania, India, Turkey||7-15 Days||5-7 Days|
|Saudi Arabia, Pakistan||7-15 Days||5-7 Days|
1. The local shipper usually delivers the package on working days (Monday to Friday) to ensure the safe delivery of your package, so you'd better choose the address where you can receive the package on working days as the delivery address. It is best to keep your mobile phone open at the estimated time of arrival, as the shipper may contact you by phone.
2.Usually, our logistics is free. If you are in a hurry or want to receive your express as soon as possible, you can choose the high-speed logistics channel. It is usually chargeable and it will incur different charges based on your order price. ($8.98), when you fill in your personal shipping information, the system will pop up the corresponding shipping method based on your order amount
3. The transportation service we use requires the customer's signature to be successfully delivered. So please make sure you or your authorized person is at the delivery address. If we ship to your delivery address and have a signed document, we will not take any responsibility if the package is lost or stolen.
Your satisfaction is our goal. We are happy to accept returns for all eligible products.
You have 30 days from the date the product is shipped to return the product to us. Return policy updated on July 20, 2021.
We will process your refund within 3 to 5 business days of receiving your return. Keep in mind that your bank may delay returning your credit to your account (allowing an additional 3 to 9 business days).
How to Return: Repack unused and unworn items within 30 days of the ship date and follow the instructions on Yebue.vip.
In original factory condition (unaltered, unworn, undamaged, odorless or showing signs of wear or styling products).
Must be labeled and used in original packaging.
Items must be returned within 30 days of the original shipping date of the order.
Items that are worn or contain any signs of wear, including fragrance or styling products.
Damaged packaging or product and discontinued, finalized and last called items.
Substandard products received by Yebue.vip will be returned to you at your expense.
Note: For hygienic purpose, we provide free wig caps in every shipment. This helps keep products eligible for return. If you return any wig, please keep this hat as our gift.
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